Terms of Service/Acceptable Use Policy

BestSSDHost.com provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of BestSSDHost.com are subject to the following terms of service:


Indemnification Policy

You agree to use all BestSSDHost.com services and facilities at your own risk. BestSSDHost.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall BestSSDHost.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold BestSSDHost.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against BestSSDHost.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless BestSSDHost.com against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with BestSSDHost.com's server.

BestSSDHost.com reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from BestSSDHost.com's server. BestSSDHost.com shall be the sole judge of what violates this Policy.


Billing and Refunds

Web Hosting Billing:
If you are not satisfied within your first 45 days we would be happy to provide you with a full refund. However, some costs (such as server parts, SSL certs, and IP's) and non-refundable and will be deducted from the refund.

Dedicated Servers:
We currently do not offer refunds on these services due to the costs involved and to limit fraud.

VPS Servers:
We have a 3 day refund policy, provided you have not violated our terms of service. Refunds are not provided for cPanel licenses.

Payments:
We accept PayPal and Visa, Master Card, American Express, Discover Card (through PayPal). Services are not started until payment is successfully received.

Cancellations:
Dedicated Servers - require a 7 day cancellation notice. If cancelled within 7 days of renewal, additional fees may apply.
All other services - simply cancel via the client area. Web hosting and VPS servers can be cancelled at will without any fees.

Chargebacks:
To request a refund, please open a ticket. Chargebacks will void your refund eligibility and suspend your services.

Late Payments:
A past due balance may result in service suspension and/or termination. We are not responsible for downtime and lost data arising from late payments.

Acceptable Use Policy:
All services provided by BestSSDHost.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless BestSSDHost.com and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all BestSSDHost.com servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.


Banned Scripts:
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

IRC egg drops
Proxy servers
Mail bombers
Anonymous mailers
IP spoofers
Port scanners
Hivemail
Telnet or SSH Access Scripts
nph-proxy (and other scripts what operates like proxy)
UBB (Ultimate Bulletin Board, all versions)
lstmrge.cgi
phpShell
FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.

VPS-SPECIFIC POLICIES:
By default, we block port 25 as an anti-spam measure. Please open a ticket and we can remove this limit provided you agree to not spam. Spamming will result in termination without refund and possible IP reputation recovery fees. We will also prosecute spammers to the fullest extent of the law.

VPS containers using excessive CPU usage for excessive durations may be subject to reboot, shutdown and/or termination. We do not allow currency mining on any BestSSDHost service.

LIMITATION OF LIABILITY:
BestSSDHost.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from BestSSDHost.com servers going off-line or being unavailable for any reason whatsoever. Furthermore, BestSSDHost.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of BestSSDHost.com servers. All damages shall be limited to the immediate termination of service.


DISCLAIMER:
BestSSDHost.com cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by BestSSDHost.com are resold. Thus, certain equipment, routing, software, and programming used by BestSSDHost.com are not directly owned or written by BestSSDHost.com. Moreover, BestSSDHost.com holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as BestSSDHost.com sees fit. FURTHERMORE, BestSSDHost.com retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.

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